You may refund your goods (nonexclusive brands) subject to the following conditions: –

  • Refund within three days of purchase or receiving the pet product.
    You will be asked to present the original invoice for the goods.
    Products are not damaged or used.
    No collection of delivered goods will be done for Refund.

For a refund of our exclusive brands, please refer to our open bag return policy.


Unauthorized use of this website may give rise to a claim for damages and be a criminal offense.

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

We do not accept any liability or responsibility for any delays caused by third parties.

This website is owned and operated by Lacey’s Pet Supply Store Company.